Key Results
Annual Savings
$21,600
Saved every year on the same components
Year One Net
$10,800+
Saved in year one after XLI sourcing fee
Total Reduction
72%
Overall spend reduction across both product lines
Warranty
2 Years — Same as New
On refurbished and repaired units alike
The Situation
A manufacturing facility was replacing burner controllers and burner cards on a regular basis as part of ongoing equipment maintenance. They were purchasing brand new units each time at full market price — $1,800 per controller and $700 per card — with 12 units of each needed every year. That was $30,000 a year on components that were simply wearing out on schedule.
The facility reached out to XLI Industries with one direct question: can you find us a better way to source these?
That is exactly what XLI was built to do.
XLI reviewed their current purchasing history, researched the supply market for the specific components they were buying, and identified a supplier that could provide refurbished units and perform repairs on existing units — all backed by a two year warranty. The same warranty coverage they expected from a brand new unit at four times the price.
XLI also negotiated pricing on the sourced components directly with the supplier, using XLI's knowledge of market costs and supplier relationships to ensure the facility got the best possible rate from day one. Even though the ongoing supply relationship was set up between the facility and the third-party supplier directly, XLI did all the legwork to make it happen.
Cost Comparison
Below is the full pricing breakdown across both product lines, showing previous cost, new unit pricing XLI identified, and refurbished unit pricing — which is what the facility now uses.
// Burner Controllers — 12 units per year
| Option | Per Unit | Annual (12 units) | Annual Savings |
|---|---|---|---|
| Previous pricing (brand new) | $1,800.00 | $21,600.00 | — |
| New unit — XLI sourced price | $900.00 | $10,800.00 | $10,800.00 |
| Refurbished — 2yr warranty (selected) | $450.00 | $5,400.00 | $16,200.00 |
// Burner Cards — 12 units per year
| Option | Per Unit | Annual (12 units) | Annual Savings |
|---|---|---|---|
| Previous pricing | $700.00 | $8,400.00 | — |
| XLI sourced pricing (selected) | $250.00 | $3,000.00 | $5,400.00 |
// Combined Annual Totals
Annual savings: $21,600.00 · Overall reduction: 72%
The Two Year Warranty Factor
The primary objection to buying refurbished industrial components is risk — the fear that a refurbished unit will fail sooner and leave the facility without warranty coverage. XLI eliminated that objection entirely.
The refurbished controllers and cards sourced by XLI carry the same two year warranty as a brand new unit. Same coverage. A fraction of the cost.
The supplier XLI connected the facility with also accepts existing broken units for repair and returns them with a two year warranty. That opened up an additional option the facility did not have before: instead of always buying a replacement, they can now send a failed unit in for repair. Either path — refurbished replacement or repaired unit — costs dramatically less than buying new and comes with identical warranty protection.
Option 1 — Buy Refurbished
Purchase a refurbished unit when a replacement is needed and turnaround time is a priority. Ships quickly. Two year warranty included. Cost: $450/controller · $250/card
Option 2 — Send for Repair
Ship the failed unit to the supplier for repair. Returned with a two year warranty. Lower cost than buying refurbished when timeline allows for the repair cycle.
The XLI Sourcing Fee
XLI charges a sourcing fee based on the savings generated. For the work XLI performed — identifying the supplier, researching market pricing, and negotiating on the facility's behalf — a sourcing fee was applied.
Even after paying that fee, the facility saved over $10,800 in year one.
Starting in year two, the facility retains the full $21,600 in annual savings with no additional fee. The sourcing fee paid for itself within the first year — and continues to pay dividends every year after.
If XLI cannot find meaningful savings, we will say so upfront. And if we cannot solve the problem ourselves, we will find someone who can — just like we did here.
The Solution
This case study is different from a standard supply program. XLI was not the ongoing supplier. XLI was hired to solve a procurement problem — find a better source for critical industrial components and reduce costs without sacrificing reliability or warranty coverage.
XLI solved the problem, identified the right supplier, negotiated pricing, and set up the relationship. The facility now has a long-term supply solution that saves them $21,600 every single year.
This is what procurement intelligence looks like. It is not always about being the supplier. Sometimes it is about knowing where to look, who to call, and how to negotiate — and charging fairly for that expertise.
// What XLI Did
- Reviewed the facility's purchasing history and component specifications
- Researched the supply market for their specific burner controllers and cards
- Identified a qualified supplier offering refurbished units and repair services
- Confirmed two year warranty coverage — matching new unit protection
- Negotiated pricing directly with the supplier on the facility's behalf
- Handed off the supplier relationship to the facility for direct, ongoing orders
Results
Cost Savings
$21,600 saved annually. $10,800+ saved in year one after the XLI sourcing fee. Full savings retained every year after with no additional cost.
Warranty Parity
Refurbished units and repaired units carry the same two year warranty as brand new replacements. No increase in risk. A 72% reduction in cost.
Ongoing Flexibility
The facility can now choose between sending broken units in for repair or purchasing refurbished replacements depending on timeline. Both options cost a fraction of what they were paying before — with the same warranty protection either way.
Long Term Value
The sourcing fee paid for itself in year one. Every dollar saved in year two and beyond is pure return on a one-time investment in XLI's sourcing expertise.
// Savings at a Glance
$21,600
Annual savings
72%
Spend reduction
2 Years
Warranty — same as new
// Paying Too Much for Industrial Components?
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